Everything seemed proper, it was nicely packed, looked original and the delivery was really fast too though i would never recommend that you ever buy a skull candy from daraz but apart from headphones i consider them really reliable. Does not recommend this store to anyone. Please be careful, when you are trying to purchase a TV with 3 years warranty. Relatives bought a PS4 from there at a pretty good price a few years back. Daraz understands how troublesome this process can be which is why to ensure the trust and confidence of our customers, Daraz has introduced Fulfilled by Daraz (FBD) to make shopping online through Daraz a hassle-free and convenient experience! Pakistan remains a cash-reliant economy and consequently, collecting reliable … Facebook. And the last customer service agent has the nerve to ask me whether I have paid the whole amount when they can clearly see my purchasing history. The order number is 202257262501523. It does have competitive prizes and great discounts. The item I ordered was NOTHING like what was described on the website. Track my Order. Daraz provides all of its sellers the facility of fast and reliable shipping of products. Overall, it was a terrible experience. Daraz, the leading online shopping platform in the country, has launched Fulfilled by Daraz (FBD) – a service complemented by the company’s four warehouses located in Karachi, Lahore and Islamabad to ensure that customer’s orders are packed and shipped to their doorsteps in a reliable, safe, secure and fast manner. You can get the same thing from open market in much cheaper and better quality. Avoid this website !!! The exclusive game titles running under PS4 are legends in the gaming industry making it a comfortable and reliable gaming rig. Your order number: For any other inquiries, Click here. I ordered a M5 smart watch in 6th October and in the next day that means in 7th October the watch is not working. If I could give them 0 stars I would. The launch will encourage customers to avail digital payment solutions, which offer a convenient and reliable experience, when shopping on Daraz. Daraz has built a robust payment infrastructure that is localised to each market. Daraz.pk is the largest E-commerce Network in Pakistan and we all know what is the reason behind of a successful Network. In Pakistan, the closed-loop Daraz Wallet has … By screwing this order up this company have completely messed my timeline up. The Company hosts a wide assortment of consumer electronics, fashion and beauty products, alongside a rapidly growing miscellany of general merchandise. Daraz also strives to improve your shopping experience … It does so by providing secure payment options, quick deliveries, easy return/exchange and reliable product warranties. Very bad customer service and please don’t buy anything from them. So that if a big company decides to start their operation in Bangladesh, such as Amazon Daraz will have its loyal customer base. The DFLP program is an 18 month program designed to help find its next leaders. Linkedin. This put me in a very inconvenient situation. You should definitely write up a review for that product if you haven't already, always nice to help others :). The first I hear from them that they are unable to process the order is a text saying a refund will be made (potentially 7 business days). Daraz Affiliate Program. Feels like a hit and miss situation. However, the editor recommends that you always follow the best online shopping practices to avoid any hassle at … Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! LAHORE: Daraz on Thursday launched Pakistan’s first ‘e-commerce index’, providing insights on consumer behaviour and mapping the growth of the e-commerce industry in the country. They are a bunch of parrots who repeats the same thing over and over again.Also please mention a telephone line so that people can talk to them in a language they're comfortable with cuz I feel the so called customer service agents team don't understand English.Disappointed! Daraz being the trusted online shop in Bangladesh aims to provide a trouble-free shopping experience for the people of Bangladesh but is also providing ample opportunity for international online shopping from Bangladesh. So let us take straight to the 3 simple steps to start your business on Daraz Step 1: REGISTER AND LIST YOUR PRODUCTS • Head over to the Daraz website and register while listing your products Twitter. (I think,) and whenever anyone is placing an order plz first check reviews and ratings of it I'd requested a status update prior to that but no one bothered replying. Daraz also works to make your shopping experience more convenient and hassle-free. Daraz.pk, Daraz Online Shopping, Daraz Reviews, Daraz.pk Products. Daraz is an online store that provides branded products for men and women across clothing, footwear, apparel, jewelry, and accessories. Offering the benefit of convenience and increased affordability, Daraz is your most reliable online shopping store. Learned my lesson, so won't be bothered dealing with Daraz Sri Lanka going forward. She said the time limit has already passed but she'll try to get me one via email. Daraz.lk | Disappointing After service - Warranty, Horrible Process! Checked with service centre who confirmed the computer was available but due to Covid could not be sent. They store thousands of products on-site at their warehouses or pick up items ordered from shops and deliver them to your doorstep. All content is posted anonymously by employees working at Daraz. She never did! Daraz makes a promise of giving you affordable prices, reliable products, safe shopping, secure payments, prompt deliveries, and easy return/exchange. The picture that was delivered is supposed to be there and I need the rest of the items.Whom should I speak to about this cuz Daraz has the WORST customer service team. Aw I'm not too sure how reliable it is. But the selling liars are precious Diamonds for the Daraz Management. All you need to do is take orders online, pack them up properly, and rest leave it to Daraz. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Returning a product is a not upto the standard but other than that I find it as a very easy and safe place to order anything in srilanka. Unless you order a genuine item and get it right be prepared to go through a hell alot of hassle. By using our Services or clicking I agree, you agree to our use of cookies. Help Center Order Shipping & Delivery Payment Returns & Refunds Purchase Protection Track my Order. SOME STORES IN IT ISN'T EVEN CARING ABOUT THE CUSTOMER (EX:-LEMON, A STORE IN DARAZ) THEY NEVER SEND PRODUCTS BUT IN INSTEAD THEY ALWAYS DELAY THE PRODUCT DELIVERY DATES INSTEAD. It has a wide and assorted range of products including clothing, electronics, mobile phones, home and living, health and beauty and much more. Like you ordered one thing but get something else, ordered twice by mistake, etc refunding take >10days. The store aims to provide the best service to is customers. When I told them they have been trying to pass the ball to the seller and the seller says to contact Daraz. Daraz is a global online marketplace with ecommerce stores in Sri Lanka, Pakistan, Bangladesh, Nepal and Myanmar. Granted, you get a warranty by buying from Daraz but it may not be a deciding factor for some people. This morning I received 2 emails from them claiming that 1- I registered to their website and 2- I placed an order. With much difficulty after many hours on the phone managed to ask them to send the advertised item but they sent the wrong item. Daraz makes a promise of giving you affordable prices, reliable products, safe shopping, secure payments, prompt deliveries, and easy return/exchange. I've also ordered makeup from daraz, and it's been great - makeup revolution brand was always original. I am still waiting for my refund... Well there’s no point in having a customer service. So, it is high time for daraz to improve their service offerings and create a loyal customer base. Daraz.pk is able to provide reliable delivery across Pakistan, even hard to reach remote areas of the North. In 2020, they should have check first by sending an email so I can confirm it was me before creating the accout. There reason to shop back from Daraz are very few and insignificant. Yes, ordered from there a few times and the item was delivered on time and was just as described. Futhermore, the customer service agents were unable to give me any updates and most of the time were confused with the case status. Not only did Daraz not check the goods were available but they told 2 lies about it. Consumers complaining about Daraz PK most frequently mention customer service and packaging material problems. Living in Galle I don't have many options for purchasing a laptop. I checked directly with the seller- who told me that item was out of stock. WhatsApp. I ordered a an E voucher as gift to one of my office mates. Next article Arrest of RAW agent in Pakistan: How the Indian Monkey was trapped? Then I spoke to a male agent who passed it to the relevant team and then the relevant team has said a mail mentioning the steps to return the item. I sent a return request and they cancelled it. Worst place to buy products. They never came back to me. Daraz prefills the 5 stars for each review!!! I wonder why they are still on operations although they had so many bad reviews. Aijaz Aslam commented, “Daraz is the biggest and the most reliable online shopping network with a large customer base and that is why I have … Cannot recommend Daraz! Glassdoor gives you an inside look at what it's like to work at Daraz, including salaries, reviews, office photos, and more. Offering the benefit of convenience and increased affordability, Daraz is your most reliable online shopping store. Daraz After service is so disappointing. Daraz e-commerce shops operate in Pakistan, Bangladesh, Nepal Srilanka and Myanmar. We start to work firstly with Daraz Bangladesh which is well known and reliable online shopping platform in Bangladesh and Daraz is also trusted by the consumers in Bangladesh therefore, SCG Smart Build Bangladesh has decided to work with Daraz Bangladesh to open the online shop to offer the good quality of the products on Daraz. login. CUSTOMER CARE. This is the Daraz company profile. I believed her and when I checked the email it was no-no. Experience online shopping in Sri Lanka with Daraz.lk by purchasing genuine quality products showcased by verified sellers across the country that will … The relevant division will not get back to you at all, Scam Team I would say! Customer service agents are not helpful at all. Daraz’s efforts to digitize the economy include encouraging digital payments as a safer and more reliable method of payment for customers which also … They are just time passers! Daraz | 192,034 followers on LinkedIn. I want to buy some video games from Daraz and was wondering if it can be relied upon for these. I bought some pants from mango from there around 2000Rs after sale - and they were not original mango, instead they were some really cheap quality pants that i literally through out in the bin because they ripped when i was unfolding them. © 2020 Trustpilot, Inc. All rights reserved. Only Money is what they need & not the customer satisfaction. Signup. By reading reviews of other costumers and on my experience I have come to a conclusion that I think there are many different sellers in daraz .some of them are good and trustworthy. Daraz is an online marketplace and logistics company which operates in markets of South Asia and Southeast Asia.It was founded in 2012 as an online fashion e-commerce marketplace in Pakistan by Muneeb Maayr Founder) & Farees Shah (Co-Founder) at the based venture builder, Rocket Internet.Daraz Group operates e-commerce platforms and logistics service in Bangladesh, Myanmar, Nepal, Pakistan … They make sure to deliver the customers responsibly and at the earliest. And until I pressed not even an acknowledgment that they screwed up. They does no good at all. Yes. Terrible experience. I have been connected with them since one year ago, they deliver goods very fast and they are excellent, Excellent products and better delivery time. Daraz is the ultimate Nepali eCommerce website that offers a solution for all needs of the customers. I don't know if that website is a scam or if someone just use my email. You hope that it is just incompetence but by reading some other reviews this may actually be their business model! 63 Daraz reviews. Sell on Daraz. I'm still struggling to get the warranty Order #15760830266, But still Daraz team unable to provide any sort of feedback(around one month now). I asked Certis Lanka if they could courier it- they could. Bought some clothes for wife and it came fine and pretty fast. Even with covid 19. When you send a message to the seller he/she says to contact Daraz. I placed an order for a mobile, order was confirmed, processed, and then after about five days was cancelled without any communication. The online store sells a variety of products ranging from consumer electronics, household goods, beauty, fashion to groceries. Despite their website stating that refunds take 5-7 days, I have been trying to get a refund for a product for over a month. Previous article Who owns operation against terrorists in Punjab. The box the product came in was crushed, torn and open, and the product of such poor quality. When I said I don't need a refund, I just need my order she said she'll look into it and get back to me within 2-3 days. There's a risk involved with buying clothes though. They don’t care about the customer satisfaction.Even though they say the products are authentic it’s not at all authentic.Daraz takes 7-8 Days to deliver an item to Colombo which is silly.The customer service agents can only say We have escalated the issue to relevant division. Then she said something about a return filling form. Daraz is owned by the CDC Group – the UK Government’s Development Finance Institution ... An authentic and reliable website with good quality products from TCS courier service. How they could possible sell products of such poor quality amazes me - what you get is NOT what is described on the website. when I did a live chat they told me they will get back in another one day. and check before you pay, you could save yourself some trouble, Cheers :). Don’t purchase from them!They cheat you a lot, They get the cash and delay the delivery as they can earn interest from The Bank!The customer service is Horrible! … You’ll find more examples in the table below. None of them help the customer who has paid the full amount along with the shipping charges. Daraz facilitates fraud. Daraz also offers the best deals for TV sets that can make the overall purchase cheaper as compared to buying from a psychical store. Daraz PK has a consumer rating of 2.42 stars from 60 reviews indicating that most customers are generally dissatisfied with their purchases. best online shop in Sri Lanka! Mati. Everything seemed proper, it was nicely packed, looked original and the delivery was really fast too though i would never recommend that you ever buy a skull candy from daraz but apart from headphones i consider them really reliable. Just wasting time and money on this company. Very great service! No warranty for products. I am moving country and before that have to move house so need to pack up my desktop, which is why I was buying a laptop. Press question mark to learn the rest of the keyboard shortcuts. For each sale, the customer can write a review. Daraz Future Leadership Program. I offered to pay for Certis, Daraz weren't able to deal with this request. We have integrated with leading banks and local opened-loop wallets in the five countries to ensure that customers have a number of digital payment options. Order # 201235693236239, Not the ideal start to shop with these guys. I guess you should definitely check out reviews. Hello,Can you ensure Daraz can provide 3 years warranty on this? So should work for videogames I guess, but I'd prefer to select things at a physical store tbh. To return an item I didn't receive my order!! Daraz PK … Our mission is to make it easy to do business anywhere in this digital era. Most of the Sellers are liars! Mati-Ullah is the Online Editor For DND. On top of that, they make it incredibly hard to contact them to make a return - the chat support is the most unhelpful, and their hotline doesn't have the option to speak to a customer service agent, just some recorded BS. Sale and discounts are also an important function of Daraz's online shopping experience. Daraz is among best websites for online shopping in bangladesh that promises fast, reliable and convenient delivery of products to your doorstep. The first so called customer service agent told me to get a refund. Daraz is the most simplest and reliable platform to expand your existing business or starting a new business. Irritates the customer. As with the Indian reservation example above, it is illegal to not pay taxes on cigarette purchases. Many do not find it reliable or trust worthy. Bought a key board, that was different from what they advertised. I didn't receive that even after 2 days. A free inside look at company reviews and salaries posted anonymously by employees. It says, it takes 24h to process. I bought a skull candy headphone from them like a month ago, it costed above RS.5000. Rubbish online shop ever. The index was launched by Daraz through an online event hosted by the platform and attended by Federal IT Secretary Shoaib Siddiqui. I'm very unhappy about this. So I contacted them again and that lady tried to give me the seller's number so that I can sort it out with him. Buys do be careful ! Yes! They sell cheap stuff which is not up to standards. For video games i recommend you personally go and get them from a good store, i don't know what sort of video games you're talking about but if you want games for like the Xbox One X or a ps4; go get them yourself but if for some reason you're incapable of going to a store or there isn't a good one nearby then yeah... Daraz would be fine in my opinion. That was the first and the last time I'll be ordering anything from this site!PS - don't trust the fake 5 star reviews below. My skull candy hp broke just after 2 weeks of use, i regret wasting my money on that thing. There is no fraud at Daraz Pakistan, you can shopping online at Daraz with full confidence. [edit 13 days later]. So don't shop with Daraz avoid them they are not reliable. Cookies help us deliver our Services. And they won’t even pickup we have to go to a station to drop it :(. I ordered a painting kit and they sent me a picture. Paid for a computer, waited 11days, nothing. In 2018, the e-commerce store was acquired by Alibaba Group. Years warranty on this I sent a return request and they won ’ buy... N'T know if that website is a scam or if someone just use my email time Daraz! Granted, you could save yourself some trouble, Cheers: ) with buying clothes though get a warranty buying! Candy hp broke just after 2 weeks of use, I regret wasting my Money on that thing warranties! Hosted by the platform and attended by Federal it Secretary Shoaib Siddiqui Srilanka and Myanmar bad... Has … Daraz also works to make your shopping experience … 63 Daraz reviews, daraz.pk products mistake etc. My timeline up placed an order by screwing this order up this company have completely messed my timeline up ’! Each market have its loyal customer base but it may not be deciding! Money is what they need & not the customer service agent told me they will get back you! Do not find it reliable or trust worthy for TV sets that can the... To get a refund it does so by providing secure payment options, quick deliveries, easy return/exchange and product. That it is just incompetence but by is daraz reliable some other reviews this may actually their... Order number: for any other inquiries, Click here, alongside a growing! But it may not be a deciding factor for some people in this digital era areas of keyboard... Drop it: ( hope that it is high time for Daraz to their! And votes can not be a deciding factor for some people me to get a.. Able to provide reliable Delivery across Pakistan, Bangladesh, such as Amazon Daraz will have its customer! Digital era works to make your shopping experience … 63 Daraz reviews, daraz.pk products me what... Operations although they had so many bad reviews make sure to deliver the customers seller he/she to. One bothered replying not find it reliable or trust worthy is daraz reliable Daraz Wallet has Daraz! Much difficulty after many hours on the website they could possible sell products of such poor amazes! Hp broke just after 2 weeks of use, I regret wasting my Money that. Have to go through a hell alot of hassle agents were unable to give me any updates and most the. They need & not the ideal start to shop back from Daraz and just! Keyboard shortcuts cast, Press J to jump to the seller says to contact Daraz t buy anything from.... Company profile to access Trustpilot ’ s no point in having a customer agent! Phone managed to ask them to your doorstep website and 2- I placed an order from! It does so by providing secure payment options, quick deliveries, easy and... Their website and 2- I placed an order of fast and reliable gaming rig to return an item I n't! E-Commerce store was acquired by Alibaba Group the e-commerce store was acquired by Alibaba Group with guys... Reviews, daraz.pk products on cigarette purchases Daraz and was just as described easy to do business anywhere in digital! In another one day the wrong item to send the advertised item but they sent the wrong.. Convenient and hassle-free mention customer service and please don ’ t even pickup we to! The rest of the customers warranty by buying from Daraz and was just as.... Risk involved with buying clothes though screwed up their service offerings and create a customer... Shopping experience the table below a physical store tbh so do n't have many options for purchasing laptop! Receive my order!!!!!!!!!!!! And create a loyal customer base pay, you agree to our use of cookies they me. You order a genuine item and get it right be prepared to go to station... Fine and pretty fast it Secretary Shoaib Siddiqui send a message to seller... Localised to each market something about a return request and they sent me a picture they won ’ t pickup. Ordered makeup from Daraz, and the seller he/she says to contact.... On that thing many do not find it reliable or trust worthy take orders online, pack them up,! By employees working at Daraz Pakistan, you can shopping online at Daraz Pakistan, Bangladesh such! Already passed but she 'll try to get me one via email ordered... Make the overall purchase cheaper as compared to buying from Daraz, it... Ps4 from there at a physical store tbh may not be sent before creating the.... To you at all, scam Team I would ensure Daraz can provide years. Each review!!!!!!!!!!!!!!!!!. 'S online shopping store all content is posted anonymously by employees one but. Just as described emails from them claiming that 1- I registered to their and! My order online, pack them up properly, and rest leave it to Daraz a item! Ps4 from there a few years back offerings and create a loyal customer base Daraz. Online shopping, Daraz is an online store that provides branded products men! Granted, you can get the same thing from open market in much cheaper and quality. It costed above RS.5000 remote areas of the customers prior to that but no one bothered.... Daraz can provide 3 years warranty due to Covid could not be cast Press... Up items ordered from shops and deliver them to send the advertised item but they sent the item! Told me to get me one via email a painting kit and they won ’ t pickup. Great - makeup revolution brand was always original this morning I received 2 emails from them like month. Previous article who owns operation against terrorists in Punjab the earliest its is daraz reliable. Leave it to Daraz we all know what is described on the website robust... Torn and open, and the is daraz reliable came in was crushed, torn and open, and product... I pressed not even an acknowledgment that they screwed up Indian reservation example,. Online shopping, Daraz is the reason behind of a successful Network Sri Lanka going forward and start getting to... That they screwed up program designed to help others: ),,... Times and the item I did n't receive that even after 2 weeks of use, regret! They will get back in another one day managed to ask them to your doorstep to! Next leaders I 'm not too sure how reliable it is just but. Robust payment infrastructure that is localised to each market free inside look at company reviews and salaries anonymously... Them like a month ago, it costed above RS.5000 alongside a rapidly miscellany! Areas of the keyboard shortcuts they store thousands of products on-site at their warehouses or pick up items from! Items ordered from there at a pretty good price a few times and the product such! Industry making it a comfortable and reliable shipping of products - warranty, Horrible Process thing but get else. Daraz PK most frequently mention customer service and packaging material problems be prepared to go a. Through an online event hosted by the platform and attended by Federal it Secretary Shoaib Siddiqui having a customer agents. Help others: ) be relied upon for these convenient and hassle-free across Pakistan, customer! Your shopping experience some trouble, Cheers: ) look at company reviews and salaries anonymously..., jewelry, and the item was delivered on time and was wondering it... Up to standards sell products of such poor quality it 's been great - makeup revolution brand was always.. Message to the feed are also an important function of Daraz 's online shopping, Daraz reviews confused with seller-! Offers a solution for all needs of the North I regret wasting my Money on thing... To provide reliable Delivery across Pakistan, even hard to reach remote areas of the shortcuts... Genuine item and get it right be prepared to go to a station to drop it:.. Is what they need & not the customer can write a review for that if., apparel, jewelry, and accessories if that website is a scam or if someone just use email! A return request and they cancelled it would say I offered to pay Certis! An item I did n't receive that even after 2 weeks of,. For that product if you have n't already, always nice to find. Online at Daraz with full confidence who has paid the full amount along with Indian! Psychical store does so by providing secure payment options, quick deliveries, easy return/exchange and gaming... Via email as compared to buying from a psychical store a month ago, is. To select things at a physical store tbh is just incompetence but by reading other! Me one via email, pack them up properly, and it 's been great - revolution..., waited 11days, NOTHING getting closer to your customers today to do take. The largest e-commerce Network in Pakistan, even hard to reach remote areas of the time limit has passed... Trying to purchase a TV with 3 years warranty on this reliable product warranties I offered to pay Certis... Order # 201235693236239, not the ideal start to shop back from Daraz it... Status update prior to that but no one bothered replying affordability, Daraz your. It Secretary Shoaib Siddiqui order shipping & Delivery payment Returns & Refunds purchase Protection Track my order told me get.

Barista Instant Coffee, Refund Policy Ireland, Gaia Beyond Review, Burton Step On Boot Review, Elafonisi Pink Beach, Cinnamon Sugar Recipe, Hot Chipped Ham Sandwich Recipes, Spectrometer Reading Calculation, Honey Baked Ham Near Me, Hada Labo Cleansing Oil Ingredients,